Thank you for visiting Climate Control Solutions at www.climatecontrolsolutions.com. Your privacy is of utmost importance to us. To ensure the protection of your privacy, we have established this Privacy Policy to outline our online information practices and the choices available to you regarding the collection and usage of your information while visiting our website.
Information We Collect:
At our website, you can subscribe to our various services, including online newsletters, or participate in our online forums. The personally identifiable information that may be collected on these pages includes your name, address, email address, telephone number, fax number, credit card information, and details
about your interests, as well as your use of our products, programs, and services.
Additionally, we may collect non-personally identifiable information when you browse our web pages, such as the type of web browser you are using (e.g., Chrome, Internet Explorer), your operating system (e.g., Windows 10 or Mac OS), and the domain name of your internet service provider.
How We Use the Information:
We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, respond to your inquiries, and offer you other products, programs, or services that we believe may interest you.
We may also use this information to communicate with you, such as informing you about changes to our subscriber agreements, fulfilling requests for online newsletters, or addressing account-related matters.
In cases where our equipment requires maintenance or repair while in your possession, and you choose to return the equipment to Climate Control Solutions, we may provide replacement equipment if available, with you responsible for applicable transportation costs. Alternatively, if you request Climate Control Solutions to perform the required maintenance, you will be charged for travel time, mileage, labor, and parts associated with the maintenance.
We may use the information you provide about others to send them literature or to offer our products, programs, or services to them. Non-personally identifiable information collected helps us enhance the design and content of our website and personalize your online experience. Additionally, we use aggregated data for analyzing site usage and offering products, programs, or services. We may be required to disclose information by law, such as in response to a court order or a subpoena or at the request of a law enforcement agency.
Agents and contractors of Climate Control Solutions who have access to personally identifiable information are obligated to protect it in a manner consistent with this Privacy Policy, using the information solely to provide services to Climate Control Solutions.
While we take measures to safeguard against unauthorized disclosures, we cannot guarantee that personally identifiable information will never be disclosed in a manner inconsistent with this Privacy Policy, especially if third parties misrepresent their identities in seeking access to their information for correction purposes.
If Climate Control Solutions discloses personally identifiable information to companies not owned by us for marketing purposes, we will provide you with the opportunity to opt-out or block such uses.
Collection of Information by Third-Party Sites and Sponsors:
Our website may contain links to other websites with different information practices. Please review the privacy notices of these third-party sites, as we do not have control over the information submitted to or collected by them.
Our Commitment to Security:
We have implemented appropriate physical, electronic, and managerial procedures to protect against unauthorized access, maintain data security, and ensure the proper use of the information we collect online.
How You Can Access or Correct Information:
For instructions on accessing personally identifiable information collected by Climate Control Solutions or correcting factual errors in such information, please get in touch with our customer service department at salesdept@climatecontrolsolutions.com or call us at (800) 633-8711. To safeguard your privacy and security, we will take reasonable steps to verify your identity before granting access or
making corrections.
How to Contact Us:
If you have any questions or concerns regarding Climate Control Solutions’ online policy for this website or its implementation, please don’t hesitate to contact us at salesdept@climatecontrolsolutions.com or by phone at (800) 633-8711. Thank you for your trust in Climate Control Solutions.